B2C & E-commerce

A successful E-commerce should entrust itself to a logistic partner that ensures reliability and safety. TEKLOG offers turnkey integrated logistics solutions, ranging from the design of the conceptual model to the complete operational management, through the implementation of integrated supply chain models (B2B2C) designed according to the real needs of its Clients.

TEKLOG’s focus is:

  • Ensure the availability of products offered, proper packaging, delivery within the expected deadlines
  • Ensure the quality of the service even during requests peak times
  • Development of constant research to optimize costs in all phases of the supply chain
  • Manage in real time availability of stock, invoicing, shipping of products and returns

The operational procedures, combined with a multi-sector experience (food, FMCG, high tech, cultural products, textiles, do-it-yourself, white goods, brown goods, etc.) and an adaptation to the latest technologies provide:

  • A range of logistic services covering all needs specific to the supply chain in the E-commerce sector
  • Optimization of the storage methods
  • Optimization of the preparation and packaging processes (bulk picking, manual or automated sorting, packaging, etc.)
  • Added value operations (personalization, gifts, accompanying messages, etc.)
  • Diversified delivery solutions
  • Reverse Logistics (identification, articles’ handling, orders’ processing, re-packaging, rehabilitation in stock).
  • Accurate inventory management
  • Management of flows in real time
  • Adjustment and responsiveness in the handling of changes in daily, weekly, monthly or yearly activities

Contact Center

The multilingual Contact Center with 45 operator stations is the natural completion of logistic operations and provides support to our clients with all operation both pre and post-sale.

Inbound and Outbound services include:

  • management of toll-free numbers
  • help desk
  • telemarketing
  • loyalty programs
  • receiving and order processing both from end users and the trade (telemarketing, promotional campaigns in the media, etc.)
  • integrated management of the vendors and promoters’ calendar
  • Web access to share calendars for sellers or external resources

LOGISTICS FOR
ONLINE ORDERS

Transform E-commerce
in the new resource for your company!